2020 will forever be known as the year of COVID-19, but it may also be the break-through year for off-premises dining all over the world. Food delivery - as well as takeout - was popular before the crisis, but it has now rapidly become a crucial part of restaurant operations.

With that being said, restaurants are now faced with the question of how to set up delivery: they can either go at it themselves, or team up with one of the online food ordering players that are familiar with the public, such as Uber Eats, DoorDash, GrubHub, SkipTheDishes, etc.

But these household names aren’t the only options for restaurant operators in the United States, Canada, Australia and New Zealand. Similar to Europe, dozens of third-party food delivery platforms are competing for their spot in the delivery marketplace. Smaller players like Ritual and Menulog are already active in three of the four countries above, and local online ordering services like Caviar, Bit Squad and EASI are well-known and trusted in their country of origin.

Partnering with one or more of these third parties can help restaurants increase their visibility and reach, while benefiting from a vast network of resources available. In exchange for a commission fee on each order placed on the platform, restaurants don’t have to start from scratch in terms of riders, logistics, payment methods, marketing, etc. For customers, as well, having a range of different food ordering apps to choose from opens up endless possibilities.

So which food delivery services are available in America, Canada, Australia and New Zealand at the moment?

You can download the complete matrix here. 

Karolien Odou
May 11, 2020 by Karolien Odou

Content marketer at Deliverect and fulltime carnivore