What customers actually want from food delivery

Right now, every dollar counts for consumers, and you need to know where to focus your efforts to keep them coming back for more. We're here to help you with that.

We surveyed Australian customers

To understand their attitudes toward takeout and food deliveries during economic change across Australia. The results show that people are saying yes to treating themselves to food-to-go and have grown to know and love the convenience of delivery.

This habit formed through the pandemic and it’s stuck, even as they watch their wallets.


Get up to 3 deliveries/week

That’s 5% more than pre-inflation habits, and it keeps growing.


Crave for quality

Quality ingredients are more important now than before the rise of inflation.


Said speed matters

How close a restaurant is and how fast their food can get to them is critical.

What are people craving the most?

Pizza has risen as the preferred food for people in Australia.


Be on the lookout for more Food for Thought!

We’re here to help you stay on top of the latest trends and provide practical tips on how to evolve.