Chief of Staff

Job Type

permanent

Location

London, UK

Who are we?


Deliverect is in hyper-growth! As a global SaaS Unicorn, our mission is to be the backbone of on-
demand food, with over 135 million orders completed, operating globally.

We simplify online order management to help restaurants, cloud kitchens and food chains around
the world become faster, smarter and more connected, so they can serve even more delicious food
to their customers.

With real-time insights they can manage inventory, track revenue growth, automatically update
stock, adjust menus globally and spot new opportunities across platforms with ease.

Who we work with

Food delivery platforms such as Deliveroo, Uber Eats, Doordash, Delivery Hero and customers such
as Taco Bell, Burger King, KFC, Unilever and your local takeaway too!

Our People

Located in our hubs across Europe, North America, South America, Australia and the Middle East we
are growing rapidly. We are ambitious, take ownership and celebrate success with the entire team.
Because we have a deep level of respect for each other, there is always room to learn and develop.

Reason for the role

Given our ambitious growth plans & to continue on this trajectory, we’re searching for a highly qualified chief of staff to work closely with our executive team. From day one, the chief of staff will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives between departments. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

  • Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and departmental heads

  • Assist and communicate with executives in decision-making, program management, and initiative implementation

  • Review, design, and execute on improvements to org structure, find knowledge and skills gaps and help address them

  • Improve current processes and coordinate organisational procedures for optimised efficiency and productivity


Tasks and responsibilities

  • Serve as liaison between staff, executives, senior leaders, and CEO, regarding company climate, employee well-being, project updates, proposals, and planning

  • Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns

  • Oversee daily operations through collaboration with senior management and department leaders, performing an array of administrative tasks from managing calendars, generating correspondence, maintaining hard copy and electronic files, planning and coordinating annual corporate meetings, and scheduling facilities

  • Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with CEO and executives on special projects

  • Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications


Job Requirements

  • Master’s degree in Business Administration or similar field

  • 5+ years in a business or executive management role

  • Proven experience organising and directing multiple teams and departments

  • Excellent communicator in written and verbal form in English and other languages

  • Extremely versatile, dedicated to efficient productivity

  • Experience planning and leading strategic initiatives

  • Experience of working with a high growth or scaling business

  • Passion for software technology in e-commerce / retail / restaurant

  • You take initiatives, you’re a self-starter and you act with confidence and conviction

  • You are ambitious and driven to accomplish your goals

  • You are a team player

  • You have a strong attention to detail

Preferred Qualifications

  • Experience with data analysis

  • Experience with budget management

  • Consulting experience with a focus on operations management

  • Proven success in a project coordination role

  • Nimble business mind with a focus on developing creative solutions

  • Strong project reporting skills, with a focus on interdepartmental communication


What we offer?

  • Fast-growing SaaS scale-up that’s been named a ‘unicorn’

  • Plenty of scope to develop and take ownership 

  • Competitive Salary

  • Range of benefits 

  • We want to support everyone. We offer flexibility around working hours, locations and office days

  • Diverse international team; regular company and team events

  • Transparency and visibility including a weekly company sprint on vision, strategy, roadmap and progress

  • Constantly innovating product with weekly releases, constant new features and incremental optimisations 

  • An early position in a scaling international scale-up with strong growth plans

  • Be a part of solving some of the biggest challenges facing the global food tech market

Date Posted: 26th July 2022

Closing Date: 9th August 2022 



Equal Opportunities

We value strength from diversity, embracing our differences by working together within a safe and inclusive working environment. You are welcome at Deliverect for who you are, no matter where you come from or what you look like. Our workplace is for everyone. We are committed to treating everyone fairly and equally. If you need any support during our recruitment process, please get in touch talent@deliverect.com.

Apply today!

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