General Manager - UK

Management

Job Type

permanent

Location

London, UK

Who are we?

Deliverect is in hyper-growth! As a global SaaS Soonicorn, our mission is to be the backbone of on-demand food, with over 45 million orders completed, operating in 11 countries and rising.

We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter and more connected, so they can serve even more delicious food to their customers. 

With real-time insights they can manage inventory, track revenue growth, automatically update stock, adjust menus globally and spot new opportunities across platforms with ease.

Who we work with

Food delivery platforms such as Deliveroo, Uber Eats, Doordash, Delivery Hero and customers such as Taco Bell, Burger King, KFC, Unilever and your local takeaway too!

Our People

Located in our hubs across Europe, North America, South America, Australia and the Middle East we currently have over 250 people and are growing rapidly. Our people are ambitious, take ownership and celebrate success with the entire team. Because we have a deep level of respect for each other, there is always room to learn and develop.


Reason for the role

Given our ambitious and aggressive growth plans in the UK, we are looking to hire a General Manager who will be responsible for the company's targets within the Region. You will be a key member of the management team, building a team within the UK, and will work in close collaboration with the wider team. 

The role of General Manager will require a passion for technology and its capacity to make a difference in the life of our customers. The role will also require a very strong attention to detail and someone who is very data-driven.

Tasks and responsibilities

  • Ensuring high levels of customer satisfaction and with this secure subscription renewals Effectively steer product roadmap to ensure maximum customer delight and commercial returns

  • Building a highly motivated, high performing team, focused on delivering commercial success in a manner compatible with company values

  • Building effective collaboration and secure support from supporting industry advisory groups and the business Build excellent relationships with service providers to ensure service continuity, SLAs and access to new features and functionality

  • Ensuring that management information is up to date


Job Requirements

  • A track record of developing and scaling a SaaS business Sales leadership and oversight of operations and service delivery functions

  • Extensive experience in managing and leading people

  • Proven ability to work effectively across diverse teams in a Matrix environment (such as sales, marketing, consulting, technical, and information systems)

  • Experience in helping to drive and implement business change to improve business' efficiency and effectiveness to better serve the needs of customers

  • Fluent in English

  • University degree in Business/Marketing/Mathematics or other relevant studies

  • Excellent communication skills - you are a true relationship builder

  • Passion for software technology in e-commerce / retail / restaurant

  • You take initiatives, you’re a self-starter and you act with confidence and conviction

  • You are ambitious and driven to accomplish your goals

  • You are a team player

  • You have strong attention to detail

  • Previous experience of SaaS solutions


What we offer?

  • We want to support everyone. We offer flexibility around working hours, locations and office days.

  • Diverse international team; regular company and team events

  • Transparency and visibility including a weekly company sprint on vision, strategy, roadmap and progress

  • Constantly innovating product with weekly releases, constant new features and incremental optimisations 

  • An early position in a scaling international startup with strong growth plans

  • Be a part of solving some of the biggest challenges facing the global food tech market


Equal Opportunities

We value strength from diversity, embracing our differences by working together within a safe and inclusive working environment. You are welcome at Deliverect for who you are, no matter where you come from or what you look like. Our workplace is for everyone. We are committed to treating everyone fairly and equally. If you need any support during our recruitment process, please get in touch talent@deliverect.com.

Apply today!

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