Head of Brand & Comms

Marketing

Job Type

permanent

Location

Toronto, Canada

Who are we?

Deliverect is a global SaaS unicorn that’s on a mission to help restaurants, dark kitchens, and food chains thrive. We simplify online order management to help them move faster so they can serve even more delicious food to their customers.


With over 100 million orders completed through our platform, we aim to be the backbone of on-demand food. Customers can manage inventory, track revenue growth, automatically update stock, adjust menus globally and spot new opportunities across platforms with ease. 


Who we work with

Food delivery platforms such as Deliveroo, Uber Eats, Doordash, Delivery Hero and customers such as Taco Bell, Burger King, KFC, Unilever and your local takeaway too!

 

Our team

Our teams are growing rapidly across Europe, Americas, Australia and the Middle East. Our people are ambitious, take ownership, and celebrate success with the entire team. Because we have a deep level of respect for each other, there is always room to learn and develop.


Reason for the role

As Deliverect’s Head of Brand and Comms, you will serve as a critical leader to the business shaping our brand, crafting compelling narratives, and bringing it to life in a differentiated manner. You will oversee brand management, PR, global campaign development, creative, and content reporting into the Global Head of Marketing.

Tasks and responsibilities

  • Member of the marketing management team helping craft the vision, culture, and output of the department

  • Build and lead a brand & comms marketing team holding the bar high for performance and collaboration

  • Recruit and manage brand marketers, campaign managers, designers, creative agencies, and content specialists

  • Oversee brand definition and management from visual identity to messaging pillars

  • Develop global campaign toolkits that can be implemented by field marketing teams

  • Develop evergreen content strategies to implement across owned and earned plans

  • Collaborate with global PR agencies to grow share of voice and thought leadership 

  • Determine how best to measure the effectiveness of Delieverect’s brand and comms efforts


Job Requirements

  • You have 10+ years experience in brand management and communications with at least 5+ years leading teams

  • You are a natural leader who brings people together fostering an inclusive, motivating culture

  • You’re an independent worker who’s been responsible for building, leading, and managing teams

  • You’re comfortable building from the ground up without perfect data and proven best practices

  • You can craft inspiring narratives bringing together industry trends, customer insight, and product roadmaps

  • You have a natural creative eye and can seamlessly evaluate work against a brief

  • You’re a critical thinker with an ability to form and sell through a perspective using data, instinct, and industry inspiration

  • You possess strong communication and interpersonal skills that inspire and motivate leaders and teams

  • You’re flexible in responding to evolving business priorities and dealing with ambiguity in a growing scale-up

  • You love to work cross-functionally to bring together diverse perspectives to ensure we’re doing what’s best for our customers and partners

Nice to have:

  • Any experience in the hospitality or restaurant industries is a big plus

  • Experience with Cloud technologies and SaaS products

  • Experience with PR and managing media relations


What we offer?

  • Fast-growing SaaS scale-up that’s solving real problems with product that’s well utilized and loved by customers

  • Growing marketing team with plenty of opportunity to develop, take ownership, and explore various career paths 

  • Complete flexibility around working hours, locations, and office days

  • Diverse international team with regular company and team events

  • Transparency and visibility including a weekly company sprint on vision, strategy, roadmap, and progress

  • Constant product innovation with weekly releases and new features


Equal Opportunities

We value strength from diversity, embracing our differences by working together within a safe and inclusive working environment. You are welcome at Deliverect for who you are, no matter where you come from or what you look like. Our workplace is for everyone. We are committed to treating everyone fairly and equally. If you need any support during our recruitment process, please get in touch talent@deliverect.com.

Apply today!

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