Deliverect logo

Technical Project Manager

Job Type

permanent

Location

Canada

Who are we?

Deliverect is in hyper-growth! We are a SaaS company that aims to
simplify online order management for business owners around the world. From local diners to multinational chains, Deliverect offers cutting edge software to simplify the lives of our
customers. 

The organisation is Belgium-based, founded in April 2018, and currently operating in 11 countries and has just been named as a Soonicorn company.

At Deliverect, we are ambitious and innovative, raising the bar, taking ownership of everything we do and celebrating our success with the entire team. We value open communication, respect and creative thinking. We surround ourselves with a squad of talented people from all over the world, who all work together to our one vision of delivering the first burger to the moon! If this sounds like the kind environment for you then you may be what we are looking for!


Reason for the role

We are looking for an experienced technical project manager to join our Integration team to coordinate our ecosystem development work, namely managing all integration projects from start to finish between Deliverect and all the various platforms that we need to integrate with.
The person in the role will ensure that timelines are respected, details of the integrations are properly specified by engaging constantly with all key stakeholders (internal and external).
The person will need to have a strong product knowledge alongside an intimate understanding of of the food tech industry ecosystem i.e Point of sales, payment, online ordering, analytics, etc


Tasks and responsibilities

  • Work closely with management team to define integration priorities
  • Outreach to prospective partners in the hospitality tech industry in conjunction with our regional partner managers.
  • Interfacing with stakeholders (both internal and external, sales, product teams) to gather requirements and define what a finished integration looks like.
  • Manage in parallel 5 to 10 integration projects at a time
  • Define engagement model with technology partners, i.e. what are the different steps of engagement, the touch points and pace.
  • Turn requirements into user stories and work with the development team to execute those stories.
  • Provide first level of support for Beta customers issues when launching an integration


Job Requirements

  • Business Development (B2B) background
  • Technology experience, preferably partner programs, specifically around APIs and software development kits (SDK) and solutions ecosystems
  • Ability to work in a geographically dispersed environment
  • Previous experience with product management and ability to manage (write and prioritize) requirements for R&D
  • Bachelor’s degree
  • Experience with Agile development methodologies
  • Experience with Cloud technologies and SaaS products
  • Possesses a strong communication and interpersonal skills that inspire and motivate leaders and teams
  • Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning
  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Willing and able to address escalated client issues with speed and urgency.
  • Experience in the HORECA in general is a big plus
  • Perfect command of English and another language is a strong asset.
Nice to have:
  • Any experience in the hospitality or restaurant industries is a big plus
  • Experience with Cloud technologies and SaaS products


What we offer?

  • A very exciting position in close collaboration with a highly professional team
  • High level of responsibility with plenty of leeway
  • International team with lot of different nationalities and regular company & team events
  • Lively and open company culture with flat hierarchies and short chains of command
  • A market-leading and cutting-edge Delivery software (SaaS) with an exciting & international customer base
  • One of the most exciting start-ups led by veteran entrepreneurs ready to disrupt the Hospitality world once again!
  • Full benefits package 


Equal Opportunities

At Deliverect, we are not all the same, and that is one of our greatest strengths.
 
We believe in including everyone on our journey of building our team globally to provide an epic SaaS based solution to our customers. We do this by embracing our individual differences by working together within a safe and inclusive working environment. 
 
You are welcome at Deliverect for who you are, no matter where you come from, or what you look like. Our workplace is for everyone, and we are committed to treating all applicants fairly and equally. 
 
The more voices we have represented within Deliverect, the more we will all continue to thrive, contribute, and be forward-thinking! We encourage you to bring us your personal experience, your perspectives, and your background. It’s only in our differences that we will find the power to succeed. If you require any support during our recruitment process, please let us know by emailing
talent@deliverect.com.