General Manager - DACH

Management

Job Type

permanent

Location

Berlin, Germany

Who are we?

Deliverect is in hyper-growth! We are a SaaS company that aims to simplify online order management for business owners around the world. From local diners to multinational chains, Deliverect offers cutting edge software to simplify the lives of our customers. 

The organisation is Belgium-based, founded in April 2018, and currently operating in 11 countries and has just been named as a Soonicorn company.

At Deliverect, we are ambitious and innovative, raising the bar, taking ownership of everything we do and celebrating our success with the entire team. We value open communication,respect and creative thinking. We surround ourselves with a squad of talented people from all over the world, who all work together to our one vision of delivering the first burger to the moon! If this sounds like the kind environment for you then you may be what we are looking for!


Reason for the role

Given our ambitious and aggressive growth plans in Germany, we are looking to hire a General Manager who will be responsible for the company's targets within that Region. You will be a key member of the French management team, building a team within Mexico and will work in close collaboration with the wider team . 

The role of General Manager will require a passion for technology and its capacity to make a difference in the life of our customers. The role will also require very strong attention to detail and someone who is very data driven.

Tasks and responsibilities

  • Ensuring high levels of customer satisfaction and with this secure subscription renewals Effectively steer product roadmap to ensure maximum customer delight and commercial returns

  • Building a highly motivated, high performing team, focused on delivering commercial success in a manner compatible with company values

  • Building effective collaboration and secure support from supporting industry advisory groups and the business Build excellent relationships with service providers to ensure service continuity, SLAs and access to new features and functionality

  • Ensuring that management information is up to date


Job Requirements

  • A track record of developing and scaling a SaaS business Sales leadership and oversight of operations and service delivery functions

  • Extensive experience of managing and leading peopleProven ability to work effectively across diverse teams in a Matrix environment (such as sales, marketing, consulting, technical and information systems)

  • Experience in helping to drive and implement business change to improve business' efficiency and effectiveness to better serve the needs of customers

  • Fluent in English, French 

  • University degree in Business/Marketing/Mathematics or other relevant studies

  • Excellent communication skills - you are a true relationship builder

  • Passion for software technology in e-commerce / retail / restaurant

  • You take initiatives, you’re a self-starter and you act with confidence and conviction

  • You are ambitious and driven to accomplish your goals

  • You are a team player

  • You have a strong attention to detail

Desirable

Previous experience of SaaS solutions in the retail sector;A professional marketing or product management qualification (or relevant equivalent) at degree level


What we offer?

  • All our employees receive stock options
  • We want to support everyone. We offer flexibility around working hours, locations and office days.
  • Diverse international team; regular company and team events
  • Transparency and visibility including a weekly company sprint on vision, strategy, roadmap and progress
  • Constantly innovating product with weekly releases, constant new features and incremental optimisations 
  • An early position in a scaling international startup with strong growth plans
  • Be a part of solving some of the biggest challenges facing the global food tech market

Equal Opportunities

We value strength from diversity, embracing our differences by working together within a safe and inclusive working environment. You are welcome at Deliverect for who you are, no matter where you come from or what you look like. Our workplace is for everyone. We are committed to treating everyone fairly and equally. If you need any support during our recruitment process, please get in touch talent@deliverect.com.

Apply today!

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