Highlights

1. Commitment to Quality and Service: Yolks, established in Vancouver in 2012, has built a reputation for serving top-quality breakfast dishes, especially known for their perfectly poached eggs and exceptional customer service.

2. Popular Menu Offerings: The breakfast spot is famous for its creative eggs Benedict, classic breakfast dishes, and unique sides like truffle-lemon potatoes, along with fresh smoothies and juices.

3. Pandemic-Prompted Shift to Delivery: Initially not offering delivery, Yolks pivoted to this service during the COVID-19 pandemic, integrating delivery as a critical part of their business model for survival and continued success.

4. Efficient Integration with TouchBistro POS: To manage the increased delivery demand, Yolks integrated Deliverect with their TouchBistro POS, streamlining operations, reducing manual entry, and improving staff efficiency.

5. Enhanced Customer Engagement: Yolks values customer satisfaction for both dine-in and delivery customers, often including personalized notes in delivery orders and engaging with customers on social media to enhance their overall experience.

Yolks delivers all-day breakfast to your doorstep thanks to Deliverect

Focusing on egg-cellence

Yolks has been serving up top-notch breakfast favorites to the hungry brunch-hunters of Vancouver since 2012.

“At Yolks, we never compromise on quality,” says General Manager Katie Clark. “We use only premium ingredients, and we pride ourselves on poaching our eggs to perfection – every single time! We also strive to give our guests honest service, holding ourselves accountable when we have not met their expectations.”

The popular breakfast spot, which has two locations in Vancouver, offers a menu packed with creative variations on eggs Benedict, classic sweet and savory breakfast dishes, smoothies, and freshly squeezed juices. The truffle-lemon potatoes, a side dish made with local organic potatoes, fresh lemon, white truffle oil, sea salt, and chives, is an all-time favorite for regular customers – and it’s not hard to imagine why!

"In a fast-paced, busy restaurant like ours, there’s no time to manually enter in delivery items. That’s why we needed an integration with our TouchBistro POS." - Katie Clark, General Manager at Yolks

Saving precious time with Deliverect

“Pre-COVID-19, Yolks didn’t do delivery,” Katie says, “But with dine-in restaurants closing to slow the spread, delivery quickly became our only way to survive. Now that we’ve reopened, we’re still offering delivery and takeaway to supplement our in-house covers. But in a fast-paced, busy restaurant like ours, there’s no time to manually enter in delivery items. That’s why we needed an integration with TouchBistro, our POS.”

“Deliverect has helped us with that, improving our time management and helping us to stay sane! The integration has lessened the workload of our staff, allowing them to spend more time at tables with our in-house guests. Besides, all orders go right to our printer looking like all the chits in the kitchen. Our kitchen staff therefore no longer needs to monitor multiple printers and look at the different ways that bills are laid out.”

“Making our customers happy is really important, whether they’re physically in the restaurant or at home,” Katie continues. “When we can, we write notes to thank people for their delivery or take-out order. We also repost customers’ stories when we’ve been tagged in them. We’re just really happy to be able to offer them a swift order process so they can enjoy their food quickly and conveniently!”