Locations 2
Uber Eats Deliveroo

BMK brings Africa to your front door

 

The story of BMK takes us back to beautiful Africa, the birthplace of the restaurant's founders.

Menu BMK Paris"My brother and I were born in Mali, and we very much wanted to highlight our African culture. That's why we created a concept that promotes African cuisines. This concept was further nourished by the trips we made to Ghana, Côte d'Ivoire, Senegal and Mali", says Abdoulaye Djikine, co-founder of BMK Paris Bamako.

With dishes like Yassa and Mafé on the menu, the Bamako restaurant brings you back to the original flavors of Africa. The idea was to introduce African cuisine to Parisians in all their diversity through a range of tasty dishes, but also groceries. To enhance the experience, BMK has created a Spotify playlist so that you are immersed in the culture while savoring their delicious food.

 

"We can devote more time to our service and customers, and focus on the quality of our offering." - Abdoulaye Djikine - Co-founder of BMK Paris Bamako

 

A multichannel strategy

Delivery is an essential part of the business because it allows BMK to reach people who do not have the time or the opportunity to pass by the restaurant to discover their dishes. To carry out their multichannel strategy, Bamako decided to use multiple delivery channels. Unfortunately, that meant their staff had to type in every incoming order in order to transfer them to the kitchen. A job that was very time consuming.

"Now that we're on board with Deliverect, we have only one tool that allows us to consolidate everything, and which saves us a considerable amount of time. Our partnership allows us to devote more time to our service and customers, and focus on the quality of our offering."

 

«Rather than having to make a separate menu on each of the platforms, menus can now be created and edited centrally using the Deliverect account.»


Best practices for excellent customer service

Cuisine africaineSince teaming up with Deliverect, BMK manages their online menus from a single interface. Rather than having to make a separate menu on each of the platforms, menus can now be created and edited centrally using the Deliverect account. Then, the menus are sent to the different platforms.

BMK also uses Deliverect's consolidated reporting to optimize operations and strategy. With a global vision of their activities, they have all the information they need to make the best decisions for their business.

The African restaurant plans to expand with more restaurant locations throughout the city of Paris. In any case, a visit to Bamako will get you back in vacation mode in no time. A great way to spend your time with your loved ones!

How Deliverect helps BMK Paris delight its customers

  • Streamlined customer ticketing without manual retyping
  • Greater focus on delivering a top customer experience
  • Easy menu builder to adjust all delivery platform menus

More success stories

"Thanks to Deliverect, we were able to eliminate additional - and therefore inconvenient - processes in our operational flow."

Logo SushiOui
Philippe Kuperblum - Founder & CEO Sushioui - Belgium

"Deliverect helps us reduce the time we spend on preparing orders, so we have more time to deal with getting delivery exactly right!"

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Wael Zebib - Co-founder Mezzencore - France

"Our orders go directly to the kitchen display system, and our team is able to focus on the food and delivery prep."

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Amerigo Delli Bove - General Manager Casper - Belgium