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Pizza Beppe on simplifying the workflow with Deliverect

 

Founded in the fall of 2018, Pizza Beppe has just opened its 7th restaurant a little less than two years later. That's pretty impressive - especially if you consider that Pizza Beppe is also the first restaurant in the Netherlands to be accepted by the Associazione Verace Pizza Napoletana (AVPN). Originating in Naples, this prestigious organization aims to promote and protect the name and product of Neapolitan pizza. To become a certified member, restaurants have to serve genuine Pizza Napoletana as it should be.

 

"Deliverect helps us manage our workflow in a single interface. It's working perfectly!" - Laurens Leeuwis, Co-Founder & Co-Owner

 

Delivery boom

 

Pizza Beppe MargheritaPizza Beppe believes in real food, and in serving unpretentious and delicious pizza, both in-house and off-premises. And with delivery rapidly gaining importance, it was important for Beppe to get operations in order.

"In the past, we've seen that working with multiple delivery services can create a lot of chaos," explains Laurens Leeuwis, Co-founder and co-owner of Pizza Beppe. "When we started looking for a solution, Deliverect was on our radar right away."

Laurens: "Deliverect helps us manage our workflow in a single interface. It's working perfectly! We needed this integration, especially since our delivery operation has been growing substantially. During the lockdown, for instance, 80% of our online customers were new, ordering via our third-party platforms and our click and collect page."

 

"We really wanted our online customers to get the same feeling and the same service levels as our in-restaurant diners."

 

The best of both worlds

 

"Together with Deliverect, we set up our online sales channels," Laurens says. "We really wanted our online customers to get the same feeling and the same service levels as our in-restaurant diners. Deliverect helped us streamline our online ordering channels so we can ensure a consistent user experience throughout."

"By automating our entire online workflow, we were able to eliminate additional steps in the ordering process. Today, when a customer orders a pizza, our pizza chefs immediately get the ticket with the desired delivery time. There's nothing more to it, and it's great!" 

Pizza Beppe menu

 

How Deliverect helps Pizza Beppe delight its customers

  • All deliveries displayed in one clear overview
  • Manage all delivery orders from multiple channels in one place
  • Greater focus on delivering a top customer experience

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