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    Food for Thought: Building Better Relationships with Customers

    Restaurants are now pivoting from focusing solely on their cuisine to three core pillars that help build stronger relationships with their customers: ambiance, service, and cuisine. Two common questions on this topic that come up in the industry today are: ‘How can restaurants balance their investments between in-house dining vs. at home?’ and ‘What creates the strongest form of loyalty between customers and their favorite restaurants?’

    4-min read