Frequently asked questions

Deliverect is an all-in-one solution for restaurants and other businesses that sell food online.

We connect your online sales channels with your existing POS or ERP system, sending all your digital orders (delivery, take-out, in-house dining apps) directly to your POS or ERP.

By automating the online order flow with Deliverect, you can:

• Easily manage online orders from 1 screen

• Save time and labor

• Improve order accuracy

• Increase revenue

• Focus on great food and exceptional customer experience

The Deliverect platform includes:

• An online order overview so you can see and manage all your orders in one place

• An easy-to-use menu builder that allows you to create, edit, and publish menus across multiple online platforms and for multiple locations and brands

• A snooze button so you can sync out-of-stock items direct from your POS

• A reporting dashboard that consolidates all your sales information to one clear overview

Here’s how Deliverect works:

• Deliverect connects your POS and delivery channels, aggregating all your existing digital and third-party sales channels (Uber Eats, Deliveroo, DoorDash, and so many more) to your Deliverect account.

• We set up two-way integrations with the platforms you use, pushing all your online orders to your POS so you don’t have to copy them across manually.

• Orders are automatically pushed straight to the kitchen and printed in one standardized format, improving your operational flow and prep time.

• We send real-time order updates to all relevant parties, keeping everyone in the loop to ensure a smooth pick-up and delivery.

You can read more about the Deliverect journey on our How it Works page.

You must know that Deliverect doesn’t scrape data or use undesirable information-gathering techniques. We have certified partnerships with all our integration partners, setting up all integrations through APIs.

Deliverect offers flexible pricing based on your business’s specific needs. Factors like your location, the scale of your digital operations, number of locations, and the Deliverect solution you choose (Restaurants, Retail, Direct, or Dispatch) all influence the cost. We’re committed to tailoring a solution that fits your business perfectly.

Book a 1-on-1 with our team to discuss pricing

Deliverect is available worldwide. We have local teams spread around the world ready to help you however they can. Do you want to check if we already have an office in your area? Have a look at our About us page and scroll down to the Our Offices section.

Once you sign up, our expert team will be ready to guide you through setup. We offer personalized onboarding to ensure you’re getting the most out of our platform. From day one, we’re here to support your success.

We support integrations with major online ordering players around the world, including Hungrrr, Flipdish, Slerp, Shopify, WooCommerce, Storekit, Tango, and many more. Visit our online ordering system integrations page to see all active and upcoming integrations in your country.

We’re working on adding as many online ordering systems as we can. Is yours not included yet? Let us know and request an integration so we can look into it.

We support integrations with major online delivery players worldwide, including Uber Eats, GrubHub, DoorDash, and many more. Visit our delivery platform integrations page to see your country’s active and upcoming integrations.

We’re working on adding as many food delivery services as we can. Is your delivery platform not included yet? Let us know and request an integration so we can look into it.

We support integrations with major POS players across the globe, including TCPOS, Toast, Lightspeed, Aloha Cloud, Square, Oracle’s Micros Simphony, POSist, and many more.

Visit our POS integrations page to see your country’s active and upcoming integrations.

We’re working on adding as many POS systems as we can. Is your point of sale not included yet? Let us know and request an integration so we can look into it.

Whether you’re running a small café, a boutique restaurant, or a multinational corporation, Deliverect simplifies your online order management so you can focus on your craft and your customers.

Most of our customers fall under one of the categories below:

• Cafés and restaurants (the size and number of locations doesn’t matter)

• Chain restaurants and fast-food chains

• Ghost kitchens 

• Corporate food companies (from retail, grocery stores, and supermarkets to FMCG)
  

If you sell online, Deliverect can help you. Schedule your free demo today to find out how.

Deliverect helps your business save time across the board, so you can focus on what matters: providing your customers with tasty food and excellent service.

• We simplify your daily operations and save floor staff from time-consuming tasks like manually copying online orders and sending them to the kitchen. 

• By automating your online order flow, we save you time both on the floor and in the kitchen. The average result is a 40% improvement in delivery time.

• Deliverect also benefits managers in their daily tasks, as we make it easier and faster than ever to update online menus, keep track of inventory, and analyze business performance.