Over the last few years, many factors have contributed to the evolution of the restaurant industry. Pre-pandemic, restaurants were facing staffing and logistics issues, which compounded with the onset of the pandemic in 2020. Restaurant owners were forced to pivot resources and adapt to the available technology to sustain their business through delivery. Post-pandemic, inflation and rising food costs added to the existing challenges restaurants were facing.
We know it’s not easy to keep up, but we’re here to help! Our team at Deliverect has brought together 7 industry experts to provide you with tips and tricks on how to grow and simplify your business’ operations.
Keeping up with consumer demand
Two main issues that have impacted the restaurant industry yesterday and today, are staffing shortages and inflation. Learn how restaurants can keep up with this along with re-pivoting their resources post-pandemic to balance delivery and dine-in experience
Sit down with Brandon MacDonnell, Head of SMB Sales at Deliverect, as he dives deeper into these obstacles and some tips and tricks on how to overcome them.
Building better relationships with your customers
The ambiance of a restaurant plays a significant role in shaping your customers’ dining experience. Ambiance ties the cuisine, service, and environment together to define your diners' perception of your restaurant. Customer appreciation leads to repeat customers.In this episode, we dive into how to form that authentic connection with your customers so they can become your brand’s ambassador!
Using technology to improve delivery margins
Delivery has changed the premise of restaurants, more so during the pandemic. Restaurants have adopted all-online tools for sustainability in the past two years. Let’s dive into how they can balance dine-in and delivery using technology once again, while increasing their profits!
Leveraging social media to promote your brand
Social media has always been a large part of marketing your brand to drive traffic to your online website or physical location. With the rise of food trends on TikTok and Instagram, to find the best “chicken caesar wrap” or “feta baked pasta", social media is becoming an integral part of a restauranteurs.
As a restaurant owner, are you maximizing this opportunity, or are your competitors taking the lead? Learn how our customer leveraged their social media channels to build their brand identity.
Virtual Brands and the future of delivery
It’s no secret that the on-demand food industry is booming and has significantly capitalized on the shift in consumer behaviors driven by the global pandemic and mobile technology expansion. By 2026, Restaurant-to-home delivery will be a $500B market with an annual growth rate of 8.29%.
So is there a future for Ghost Kitchens? Here’s what our experts have to say…