Bohebon

The Challenge: Managing Flow and Simplifying Order-Taking

To support the opening of its first restaurants in shopping centres/malls (high-traffic locations), Bohebon needed to integrate ordering kiosks to ensure service remained fluid under all circumstances.

• Reduce queues at the till and help teams concentrate on food preparation.

• Offer an intuitive, fast, autonomous, and pleasant customer journey.

• Stimulate sales of meal deals and options through better product presentation.

• Ensure quick installation and provide responsive support and maintenance.

• Integrate with Zelty POS to optimise internal management.

The Solution: Kiosks That Deliver a Supercharged Average Spend

Seamless Integration with Zelty

Native integration with the Zelty POS allows for unified, simple, and effective order management. Everything is centralised: order-taking, payment, and sending the order to the kitchen synchronise perfectly, resulting in zero friction for the teams.

Attractive and Intuitive Design

The kiosk interfaces mirror the Bohebon brand universe: colourful, modern, and engaging. Customers navigate easily, build their poké bowl in a few clicks, and clearly visualise every step of their order. The experience is fluid, pleasant, and meets the expectations of busy customers seeking quality food.

Customisation That Highlights Product Value

Thanks to advanced customisation, the kiosks highlight homemade recipes, the quality of the fresh ingredients, and extra supplements. The structured choices and targeted recommendations encourage the addition of paid options and conversion to meal deals without sacrificing the speed of order-taking.

A Solution Designed for Franchises

Included as standard in the franchise pack, the Deliverect solution was adopted without hesitation by Bohebon's partners. The kiosks are simple to deploy, quick to learn, and perfectly suited to high-traffic locations, particularly in shopping centres.

"Service is smoother and faster, and customers choose their dish with visually impactful photos. On the business side, our average spend is climbing, and we are gaining productivity by freeing up one till position."

The Results

• 79% of orders paid for at kiosks

• 8% higher average spend

• 8% of revenue from options and meal deals

• 19% conversion to meal deals

• 23% of paid suggestions added to orders

• 3:24 min average order time

"The customer experience is consistent across all our locations, featuring our brand colours and integrating our loyalty programme."