Highlights — TLDR

1. Authentic Mexican Cuisine in the Netherlands: Salsa Shop offers fresh, healthy Mexican meals and positions itself as a tastier and healthier alternative to fast-food chains. With multiple locations in Amsterdam and other Dutch cities, it plans to expand further in the Netherlands and Belgium.

2. Significant Revenue from Deliveries: Deliveries account for up to 50% of Salsa Shop’s revenue. Deliverect streamlines this process by centralizing orders from various delivery partners like Uber Eats, Thuisbezorgd, and Deliveroo and integrating them with the Lightspeed POS system.

3. Centralized Data and Financial Reporting: Deliverect provides a single interface for extensive reporting on finances, peak hours, and bestsellers, simplifying financial management and improving efficiency compared to previous manual processes.

4. Exceptional Customer Service from Deliverect: Alexander Jerejian, the regional manager at Salsa Shop, praises Deliverect’s customer support, particularly highlighting their contact, Jimmy, for his availability and assistance, which contributed to a smooth implementation process.

5. Positive Impact on Reporting and Delivery Management: The partnership with Deliverect has led to significant improvements in both reporting structures and delivery management, enhancing Salsa Shop’s operational efficiency.

Salsa Shop finds its delivery groove with Deliverect

If you’re looking for authentic Mexican cuisine in the Netherlands, Salsa Shop is the place to be. The Mexican restaurant offers quick and healthy meals made fresh every day. They describe themselves as the healthier, trendier, and tastier alternative.

While you can enjoy their burritos and bowls at multiple locations in Amsterdam, Salsa Shop also has restaurants in Groningen, The Hague, Rotterdam, Utrecht, and Leiden. The brand plans to expand to other major cities in the Netherlands and Belgium.

Central management system for delivery partners

Much of Salsa Shop’s success is based on deliveries: they account for up to 50% of Mexican restaurant’s revenue. Deliverect helps streamline that process, according to Alexander Jerejian, regional manager at Salsa Shop: “With Deliverect, all orders from different delivery partners like Uber Eats, Thuisbezorgd or Deliveroo are managed centrally. Additionally, they are also integrated with our Lightspeed POS system. That way, all data is kept in a single database, which helps us with financial reporting.”

“Having a single interface that contains extensive reporting on finances, peak hours, bestsellers etc. saves me a lot of time. Before, I had to combine the different reports from all delivery partners and calculate our total net profit by hand. Now, I can see it instantly.” - Alexander Jerejian, regional manager at Salsa Shop

The best customer service in the business

But what sets Deliverect apart from the competition, according to Alexander, is how they treat their customers. “Jimmy, our contact at Deliverect, is available 24/7 and always ready to help. I’ve been in the food industry for 15 years and have never met anyone in customer service that even comes close. He’s passionate about his job, always there when you need him, and never annoyed. Thanks to him, our Deliverect implementation went a lot smoother.”

“In my 15 years in the business, I’ve never received better customer support than from Deliverect.” 

Since its partnership with Deliverect set off, Salsa Shop has been convinced of its positive impact. Alexander: “Both our reporting structure and delivery management has greatly improved. It works for us!”