Highlights — TLDR

1. Authentic Argentine Cuisine in Paris: Clasico Argentino, established in 2010, brings a taste of Argentina to Paris with its focus on empanadas and helados (Argentinian ice cream). Founded by Enrique Zanoni and Gaston Stivelmaher, the restaurant group aims to modernize and popularize Argentine cuisine.

2. Integral Role of Delivery Services: Delivery has always been a fundamental part of Clasico Argentino’s identity, with a tradition of offering their own delivery service even before popular delivery platforms. Approximately 60% of their revenue now comes from delivery orders.

3. Operational Enhancement with Deliverect: The partnership with Deliverect has significantly improved Clasico Argentino’s operational efficiency. It eliminated the time-consuming process of manually entering orders and integrated seamlessly with their POS system, reducing order errors.

4. Enhanced Customer Experience for Takeout: Deliverect’s platform has enabled Clasico Argentino to provide a superior customer experience for takeout orders. The efficiency gained from the system allows the staff to focus more on hospitality and serving the best of Argentine gastronomy.

5. Adapting to the COVID-19 Pandemic: The COVID-19 crisis accelerated the restaurant’s transition to a greater focus on off-premises orders. Deliverect supported this shift by managing the increased volume of online orders effectively, propelling Clasico Argentino years ahead in their off-premises strategy.

Clasico Argentino and Deliverect bring Argentina to your doorstep.

Founded in 2010, Clasico Argentino is a group of Argentinian restaurants in Paris. From the start, Clasico Argentino’s mission has been to democratize and modernize Argentinian cuisine. The focus is on 2 signature dishes: empanadas, small stuffed puff pastry turnovers with a filling of meat, fish, cheese, or vegetables, and helados, 100% natural Argentinian ice cream.

The restaurant group was founded by Enrique Zanoni, a businessman who is passionate about art, culture, and photography, and Gaston Stivelmaher, the chef, who has traveled everywhere, sharing travel memories through his delicious recipes.

Together, these two Argentinians set out to let others discover their native country through homemade food.

Dishes perfect for delivery

Both Clasico Argentino’s empanadas and ice cream lend themselves perfectly to delivery and takeout. What’s very typical about these products is that people in Argentina tend to consume them mainly through delivery and takeaway.

In today’s climate, online food delivery is essential for the survival of restaurants, which can sometimes turn out to be a real challenge for restaurateurs. But not for Clasico Argentino. Matteo Zanoni, Development Manager at Clasico Argentino: “Delivery has always been part of our DNA and our identity. We’ve always had our own delivery service, even before the delivery platforms started popping up.”

“In the very beginning, one of our employees delivered food on a scooter. Then, a few years ago, we started delegating our deliveries, enrolling with the food delivery services that are so well-known today.”

"The Deliverect platform allows us to deliver a great customer experience to take-out customers."

Improving the workflow with Deliverect

“T“day, about 60% of our revenue is generated by delivery,” Matteo continues. “That’s largely a result of COVID-19 - I think the crisis has propelled us 3 to 4 years into the future in terms of off-premises orders. That’s why we teamed up with Deliverect to support that increase in online orders.”

”I have always been interested in everything that could improve our restaurants’ workflow. And we found to find Deliverect, which seemed like a vital solution for our online order management,” says Matteo.

“Deliv”rect has been “elping us to improve our operational efficiency. Not having to manually punch in orders, which is a super time-consuming process in our restaurants, helps us save time.” - Matteo Zanoni, Development Manager at Clasico Argentino.

"The integration with our POS system also helps us reduce errors in orders. But most of all, the Deliverect platform allows us to deliver a great customer experience to take-out customers. That is so important because takeaway is crucial for our business. Now, we can concentrate on welcoming guests and serving them the best of what Argentinian gastronomy has to offer!”