Highlights — TLDR

1. Rapid Expansion and Authenticity: Pizza Beppe, founded in the fall of 2018, opened its 7th restaurant in less than two years and is the first in the Netherlands to be recognized by the Associazione Verace Pizza Napoletana (AVPN), ensuring authentic Neapolitan pizza.

2. Embracing the Delivery Trend: Recognizing the growing importance of delivery, Pizza Beppe streamlined operations to maintain quality service both in-house and off-premises.

3. Deliverect Integration for Workflow Management: Pizza Beppe utilized Deliverect to manage their workflow through a single interface, simplifying the process and effectively handling increased delivery demand, especially during lockdowns.

4. Consistency Across Channels: Deliverect helped Pizza Beppe ensure that their online customers received the same level of service and experience as dine-in customers, providing a consistent user experience across all channels.

5. Automated Online Workflow: By automating their online ordering process with Deliverect, Pizza Beppe achieved efficiency, allowing pizza chefs to receive orders directly with specified delivery times, reducing manual intervention.

Pizza Beppe on simplifying the workflow with Deliverect

Founded in the fall of 2018, Pizza Beppe opened its 7th restaurant less than two years later. That's pretty impressive - especially if Pizza Beppe is also the first restaurant in the Netherlands to be accepted by the Associazione Verace Pizza Napoletana (AVPN). Originating in Naples, this prestigious organization aims to promote and protect the name and product of Neapolitan pizza. To become a certified member, restaurants must serve genuine Pizza Napoletana as they should.

"Deliverect helps us manage our workflow in a single interface. It's working perfectly!"

— Laurens Leeuwis, Co-Founder & Co-Owner 

Delivery boom

Pizza Beppe believes in real food and in serving unpretentious and delicious in-house and off-premises pizza. And with delivery rapidly gaining importance, it was important for Beppe to get operations in order.

"In the past, we've seen that working with multiple delivery services can create a lot of chaos," explains Laurens Leeuwis, Co-founder and co-owner of Pizza Beppe. "When we started looking for a solution, Deliverect was on our radar immediately."

Laurens: "Deliverect helps us manage our workflow in a single interface. It's working perfectly! We needed this integration, especially since our delivery operation has grown substantially. During the lockdown, 80% of our online customers were new, ordering via our third-party platforms and click-and-collect page."

"We really wanted our online customers to get the same feeling and the same service levels as our in-restaurant diners."

The best of both worlds

 "Together with Deliverect, we set up our online sales channels," Laurens says. "We wanted our online customers to get the same feeling and service levels as our in-restaurant diners. Deliverect helped us streamline our online ordering channels to ensure a consistent user experience."

"By automating our entire online workflow, we eliminated additional steps in the ordering process. Today, when a customer orders a pizza, our pizza chefs immediately get the ticket with the desired delivery time. There's nothing more to it, and it's great!"