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What American consumers want from food delivery

 

Right now, every dollar counts for consumers, and you need to know where to focus your efforts to keep them coming back for more.

We're here to help you with that.

 

We surveyed US customers

To understand their attitudes toward takeout and food deliveries during economic change across the United States. The results show that people are saying yes to treating themselves to food-to-go and have grown to know and love the convenience of delivery.

This habit formed through the pandemic, and it’s stuck, even as they watch their wallets.

Get the complete guide with actionable survey data

  1. 1

    Current consumer preferences & habits.

  2. 2

    What consumers really care about when ordering.

  3. 3

    How to improve customer experience, grow profits, & streamline operations.

Get the complete guide with actionable survey data

  1. 1

    Current consumer preferences & habits.

  2. 2

    What consumers really care about when ordering.

  3. 3

    How to improve customer experience, grow profits, & streamline operations.

 

Quality is crucial

 

The need for speed

 

Data is power

0%

Order up to 3 meals/week

That’s 2%+ than pre-inflation habits in the US.

0%

Prefer quality ingredients

And—you will find in the study too that—people are willing to pay more for it

0%

Said speed matters

How close a restaurant is and how fast their food can get to them is now more important than ever.

Inflation rises, but also does the love for pizza!

With 47% of people saying they’d order pizza any time - regardless of inflation.

Download the US guide

Be on the lookout for more Food for Thought!

We’re here to help you stay on top of the latest trends and provide practical tips on how to evolve.

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