Protect your bottom line from delivery refunds

Reclaim by Deliverect helps restaurant operators recover revenue lost to inaccurate refund claims on platforms like Uber Eats, DoorDash, and Grubhub, with zero operational lift.

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Recover 80-85% of lost revenue across leading delivery platforms

* Win rates may vary

BENEFITS

Our engine continuously tracks repeatable signals across your orders, items, stores, channels, and dispute history to build undeniable, pressure-tested cases that platforms cannot ignore.

PRODUCT & FULFILLMENT PATTERNS:
Identifies specific items, modifiers, or sizes that are constantly flagged as missing or incorrect, helping you separate an occasional kitchen mistake from a repeatable claim trend.
HANDOFF & COURIER PATTERNS:
Tracks orders perfectly prepared by your team, but hit with refund claims after courier pickup (e.g., late delivery, damage, or courier mishandling).
CUSTOMER BEHAVIOUR PATTERNS:
Connects the dots on repeat refund requests tied to specific customer profiles, times of day, or channels. This lets you focus on the highest-value disputes without having to waste time trying to prove individual fraud.

The Status Quo

Invisible Decisions

DSPs issue automatic deductions after the fact based on hidden algorithms, presenting zero evidence to back them up

Isolated Incidents

Wasting operational hours trying to prove fault on single, isolated orders where undeniable proof is nearly impossible.

Deliverect Reclaim

Defensible Evidence

Undeniable, clear and highly accurate cases built using repeatable signals that validate exactly where the revenue is being lost

Smart Proiritization

Automatically targets high-yield disputes and recurring operational trends to maximize profit recovery.

Like having a full-time refund specialist

We scan every claim so your team doesn’t have to

We leverage delivery reports with expert oversight to ensure accurate and timely disputes.

Every dispute is reviewed by real people, not bots

Our team validates and submits every flagged dispute with precision to maximize your refunds

Know what you’re getting back, and what’s driving it

Our team shares weekly and monthly summaries via email with clear visibility into win-backs and refund causes

Smarter with every dispute

Our team continuously refines dispute logic and applies industry best practices to stay ahead.

Deliverect is aligned with your success, we only get paid when you do.