How Deliverect Has Improved American Restaurants' Bottom Line and What It Can Do for Yours
Deliverect Restaurants improves restaurant performance in the United States by integrating delivery platforms and POS systems. Gain insights, tackle challenges, and explore success stories to improve your business.
During the pandemic, online food ordering and delivery became essential for the survival and success of restaurants in the United States. As a result, many businesses discovered they needed to expedite their digitalization and implement numerous delivery systems to sustain income, expand their consumer base, and provide safe, contactless solutions.
There were also changes in diners' purchasing habits. According to a Deloitte report,79% of consumers started ordering more from dark kitchens a year after the pandemic began, reflecting a 20% increase compared to the previous year.
Restaurants have realized that coordinating several delivery platforms takes more time and resources in this new reality. Many businesses have found Deliverect Restaurants a valuable partnerin digitization and continuous improvement efforts.
Deliverect stands out in third-party delivery integration assistance, bringing together services like Uber Eats, Deliveroo, DoorDash, and others. This allows restaurants to centralize all online delivery operations. By improving the operational flow and customer experience, Deliverect Restaurants helps restaurants thrive, enabling them to concentrate on delivering outstanding service to their consumers.
The Challenges of Managing Multiple Delivery Apps
As a restaurant embarks on growth and enhancing sales, it grapples with unique challenges. Among these is the implementation of multiple sales channels, which can often cause chaos, with numerous tablets chiming simultaneously and staff scrambling to prevent confusion. Does this scenario sound familiar?
Incorporating third-party delivery platform integration with services like Grubhub, Uber Eats, DoorDash, and others can offer exceptional benefits. However, it also brings new challenges, particularly when managing multiple applications simultaneously—this is a common issue when implementing third-party delivery integration.
Some Significant Restaurant Challenges
Through rigorous collaborative sessions with our customers, we have successfully identified seven common challenges that restaurants typically encounter when attempting to increase their digital presence and sales channels.
Inventory management can be imprecise when information originates from many platforms, and customers may occasionally place orders for out-of-stock items.
The difficulty in getting and aggregating sales data in one place might influence a restaurant's ability to make informed decisions.
Adjusting prices and menu items can take a while, as changes must be approved by the delivery platform first.
Updating online offerings requires more time and effort if working with multiple delivery platforms.
Managing multiple delivery platforms can result in confusion and errors, affecting the customer experience.
Not having access to transparent sales figures, platform performance, and best sellers can result in a less optimized delivery operation.
If online orders are not recorded correctly in the POS system, there may be concerns with fiscal requirements such as VAT.
Next, we'll share how restaurants can work more efficiently and conveniently with multiple third-party delivery platforms in one place.
How Deliverect Restaurants Can Help
Deliverect Restaurants bridges the restaurant and third-party providers, i.e., delivery apps or services and existing POS systems. Deliverect Restaurants offers extensive global coverage by integrating with more than 400 platforms available in over 40 countries worldwide.
Restaurants and dark kitchens that use Deliverect Restaurants often achieve the following:
25% more revenue
80% reduction in errors
48% improvement in delivery times
How does integration with Deliverect Restaurants work?
Deliverect Restaurants centralizes all order requests on a single platform, including delivery, in-store pickup, and on-site orders. Once the connection between the Deliverect platform and various POS systems is established, orders made through third-party providers are automatically sent to your POS system. This simplifies order management and streamlines delivery, optimizing operational efficiency.
Restaurants and ghost kitchens can focus on what truly counts: offering an outstanding culinary experience to their consumers and making strategic decisions to drive business success.
Deliverect Restaurants Impact on American Restaurants
In numerous Deliverect Restaurants reviews, American restaurant owners highlight how Deliverect Restaurants helps them achieve their business goals. They have emphasized the reduction in errors, increase in revenue, and improved delivery times, all of which have significantly impacted the restaurant industry.
Accurate Data with Deliverect Restaurants
The Wagyu Bar, a Miami steakhouse restaurant, highlights Deliverect Restaurants' reporting tool since it allows them to easily visualize sales data and compare the performance of various delivery platforms.
As a data-driven restaurant, Deliverect adds immense value by showcasing trends at different times of the day and types of food requested by delivery apps, all in one place.
Regarding data, they have reduced preparation time by 70%, resulting in satisfied customers who receive their meals fast. It is also ranked better by delivery app algorithms, considering the average food preparation time. So it's a win-win situation with Deliverect Restaurants.
Goodbye Multiple Tablets, Hello All-in-One
Byte to Bite is a multi-brand restaurant business with seven branches in Los Angeles that has experienced exponential growth thanks to its alliance with Deliverect Restaurants.
At present, they work with 25 brands and collaborate with four delivery apps simultaneously. If they were to maintain a separate tablet for each brand and delivery platform, it would mean managing 100 tablets per restaurant—a task that would be practically unmanageable.
However, thanks to Deliverect Restaurants, they can manage all delivery apps in one, which optimizes operation to the fullest. Additionally, Byte to Bite easily integrated its POS system (Square POS) in just a few days.
These two examples are just a glimpse of how Deliverect Restaurants has benefitted American restaurants that have incorporated the platform into their businesses.
The United States is a highly competitive market with one of the world's largest economies. As a result, American restaurants must adapt and make the most of available tools and solutions in a post-pandemic, increasingly digital, and ever-changing economic scenario.
By using Deliverect Restaurants, you can seamlessly integrate multiple food delivery applications into one platform. This efficient solution helps reduce errors, enhance your income, and improve delivery times, as over 50,000+ restaurants worldwide have experienced. With Deliverect Restaurants, you can boost your restaurant's productivity while utilizing various online food providers. Incorporating Deliverect into your business is the ultimate way to achieve better results.