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    Protect your bottom line from delivery refunds

    Reclaim by Deliverect helps restaurant operators recover revenue lost to inaccurate refund claims on platforms like Uber Eats, DoorDash, and Grubhub, with zero operational lift.

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    Recover 80-85% of lost revenue across leading delivery platforms

    * Win rates may vary

    BENEFITS

    TURNING PATTERNS INTO PROFITABLE DATA

    Our engine continuously tracks repeatable signals across your orders, items, stores, channels, and dispute history to build pressure-tested cases that platforms cannot ignore.

    PRODUCT & FULFILLMENT PATTERNS

    Identifies specific items, modifiers, or sizes that are constantly flagged as missing or incorrect, helping you separate an occasional kitchen mistake from a repeatable claim trend.

    HANDOFF & DELIVERY DRIVER PATTERNS

    Tracks orders perfectly prepared by your team, but hit with refund claims after delivery driver pickup (e.g., late delivery, damage, or delivery driver mishandling).

    CUSTOMER BEHAVIOUR PATTERNS

    Connects the dots on repeat refund requests tied to specific customer profiles, times of day, or channels. This lets you focus on the highest-value disputes without having to waste time.

    Built for multi-location operators

    Deliverect Illustration - Analytics

    AUTOMATICALLY IDENTIFY & RECOVER LOST REVENUE

    PAY ONLY WHEN YOU WIN

    GAIN ACTIONABLE INSIGHTS INTO REFUND REQUESTS

    STOP THE STATUS QUO. GET THE DELIVERECT ADVANTAGE.

    The Status Quo

    Invisible Decisions

    DSPs issue automatic deductions after the fact based on hidden algorithms.

    Isolated Incidents

    Wasting operational hours trying to prove fault on single, isolated orders.

    Reclaim by Deliverect Icon

    Deliverect Reclaim

    Data-Backed Validation

    Clear and highly accurate cases built using repeatable signals that validate exactly where the revenue is being lost

    Smart Proiritization

    Automatically targets high-yield disputes and recurring operational trends to maximize profit recovery.

    Like having a full-time refund specialist

    We scan every claim so your team doesn’t have to

    We leverage delivery reports with expert oversight to ensure accurate and timely disputes.

    Managed reconciliation, expert execution.

    Dispute resolution shouldn’t be a daily chore. Our revenue protection solution automatically reviews your order data and manages platform inquiries, allowing you to protect your delivery partnerships and your bottom line without wasting hours on paperwork.

    Know what you’re getting back, and what’s driving it

    Our team shares weekly and monthly summaries via email with clear visibility into win-backs and refund causes

    Smarter with every dispute

    Our team continuously refines dispute logic and applies industry best practices to stay ahead.

    FROM RECOVERY, TO PREVENTION

    Reclaim ne se contente pas de récupérer les revenus manqués a posteriori, il vous aide à éviter les erreurs avant qu'elles ne surviennent. En suivant l'évolution de vos litiges dans le temps, vous savez désormais exactement où les erreurs se produisent, ce qui vous permet d'en traiter la cause profonde.

    Identify operational bottlenecks

    Spot patterns in missing items, late drivers, or incorrect orders to see exactly where your team or specific locations need adjustment.

    Optimize the line

    Use historical dispute data to improve ticket times, refine packaging guidelines, and ensure order accuracy.

    Drive long-term profitability

    Turn negative feedback into coaching moments that improve the customer experience and permanently lower your overall refund rate.

    Deliverect is aligned with your success, we only get paid when you do.

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