How Matus Burritos saves 10–15 staff hours a week and scaled to three locations with Deliverect and Gastronovi

The Client

Matus Burritos has grown from a single Tex-Mex restaurant into a thriving business with three locations across Germany's Ruhr region. As the business expanded, delivery evolved from an additional sales channel into an increasingly important part of day-to-day operations. With that growth came greater complexity.

While Gastronovi already managed restaurant operations effectively, the delivery side of the business relied on disconnected platforms. Every menu update had to be repeated across multiple delivery marketplaces and every restaurant, while incoming orders had to be manually transferred into the POS before they could reach the kitchen. What had once been manageable quickly became a significant operational burden.

"Before Deliverect, every menu update had to be done manually on every delivery platform and for every location. Even a simple price adjustment could take over an hour, and larger updates often took several hours. Mistakes happened regularly because one platform or one location was accidentally missed."

Alongside menu management, staff spent valuable time manually entering delivery orders into Gastronovi—an extra step that not only slowed operations but also introduced avoidable errors into the ordering process.

When growth creates new challenges

As Matus Burritos expanded to three restaurants, the limitations of manual delivery management became impossible to ignore. Every new location meant another set of menus to maintain, more delivery channels to manage and more opportunities for mistakes.

The impact extended well beyond staff time. During busy periods, unavailable products sometimes remained visible online because menus couldn't be updated quickly enough across every platform. Orders had to be cancelled after customers had already placed them, leading to lost revenue and a poorer customer experience.

Linda Matuszak says:

"Weekends and holidays were especially challenging. If one ingredient ran out, we sometimes had to cancel orders because the item was still available online. Besides the lost revenue, it also negatively affected customer satisfaction and ratings."

For a growing restaurant group, these weren't isolated inconveniences—they were operational issues that limited the business's ability to scale efficiently.

Building one connected delivery operation

Rather than replacing existing systems, Matus Burritos wanted to make them work together. Gastronovi remained the operational backbone of the restaurants; what was missing was a way to connect every delivery platform into a single workflow.

By integrating Deliverect with Gastronovi, online orders now flow automatically from every delivery marketplace directly into the POS and kitchen screens. At the same time, menu updates are managed centrally instead of being repeated individually across every channel and every restaurant.

As Founder and Managing Director of Matus Burritos says:

"Orders now arrive automatically in Gastronovi and appear directly on the kitchen screens. This has made our kitchen workflow much smoother and significantly reduced manual work."

Inventory management also became far more responsive. Using Deliverect's Snooze function, unavailable items can be removed from every delivery channel simultaneously, helping the team avoid unnecessary cancellations while protecting the customer experience.

"The Snooze function lets us immediately hide unavailable items across every ordering channel, significantly reducing cancelled orders and improving the customer experience."

Alongside its marketplace strategy, Matus Burritos has also invested in growing its own online ordering channel, giving the business greater ownership of the customer relationship while reducing reliance on third-party platforms.

A measurable operational impact

The benefits of connecting Deliverect and Gastronovi quickly became visible across the business.

Today, Matus Burritos saves 10–15 staff hours every week across its three restaurants—time that was previously spent updating menus, manually entering orders and resolving avoidable mistakes. Removing manual order entry has reduced errors to almost zero, while faster order processing allows kitchen teams to handle higher volumes during peak service without adding extra administrative work.

"We now save approximately 10–15 staff hours every week across our three restaurants. Over a month, that's around 40–60 working hours."

The improvements extend beyond the restaurant floor. With connected systems and centralised reporting, management now has greater visibility across the business while operating on a platform designed to support continued expansion.

"For our service team, it's the time savings and fewer manual tasks. For management, it's better operational control, more accurate reporting and a much more scalable business."

Looking back, Linda sees automation as one of the key enablers of the company's growth.

"If you're serious about growing your delivery business, automation is essential. The integration between Deliverect and Gastronovi saves time, reduces errors, improves the customer experience and lets your business scale"